Booking and Enrollment Terms

These terms apply to every course booking at ACSENDA Training Center through the website or the app, and are read together with the refund and cancellation policy, the attendance and certification policy, and the terms of use. By ticking the consent box before payment, you confirm you have read and accepted these terms, and your acknowledgment is recorded with its date and time.

• A seat is booked in the account holder’s name only and may not be transferred or shared.
• A booking is confirmed once payment succeeds, or immediately for free courses.
• When seats are full you can join the waitlist; we notify you when a seat opens so you can complete payment within the stated time.
• You are responsible for the accuracy of your details, especially the name that will appear on the certificate.

• Prices are in Saudi riyals and include VAT as shown in the order summary.
• Discount coupons are applied before payment under each coupon’s terms and have no cash value.
• An electronic invoice is issued after payment and is available in your account.

You commit to attending sessions on time. Certificates depend on the attendance rate and passing the exam under the attendance and certification policy. Absence is not grounds for a refund once sessions have taken place.

Each course’s refund rules (number of days and deduction rate) are shown on the course page and at checkout, and apply under the refund and cancellation policy. If the center cancels the course or the instructor does not attend, you receive a full refund.

• Training content, materials and recordings belong to ACSENDA and the instructor and are for your personal use only.
• Recording or filming sessions, copying materials, or republishing or selling them without written permission is prohibited.
• Your account is personal; sharing login details or letting someone attend in your place is a violation that cancels the booking without refund.

We expect mutual respect toward the instructor and other trainees and compliance with applicable rules and public decency. The center may suspend any trainee who disrupts a session or abuses others, without a refund in serious cases.

The digital certificate is issued once course requirements are met and carries a verification code. Accredited hours, if any, are as stated on the course page.

The center may change a session time, the instructor, or the delivery format for operational reasons, and will notify you in advance where possible. If a material change does not suit you, you may request a refund under the policy.