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Help

User Guide

A step-by-step guide to using the platform. Can’t find what you need? Message us

1

Create an account and sign in

Start by creating your account with your mobile number.
  1. 1 Click “Sign up” at the top of the page.
  2. 2 Enter your details and mobile number, then confirm it with the code we send you.
  3. 3 After that, sign in with your mobile number and password from “Log in”.
2

Enroll in a course

Pick a course and complete enrollment and payment.
  1. 1 Open “Training courses” and choose a course.
  2. 2 Review the details and schedule, then click “Enroll now”.
  3. 3 Complete payment with your preferred method and the course will appear in your dashboard.
3

Sessions, exams and certificates

Everything about your course is in your dashboard.
  1. 1 From your dashboard, open the course to see session times and join them on time.
  2. 2 Take the required exams from the course page.
  3. 3 Once you complete the course requirements your certificate is issued and can be downloaded from “Certificates”.
4

Join as a trainer

Apply to join our trainers.
  1. 1 Click “Join as a trainer” from the digital training platform menu.
  2. 2 Fill in your details and experience and upload the required documents.
  3. 3 Our team reviews your application and notifies you of the result.
5

Support, suggestions and complaints

Reach us and follow your request until it is closed.
  1. 1 For instant help use the “Live Support” button at the bottom of the page.
  2. 2 To send an inquiry, suggestion or complaint open “Suggestions & complaints” from the “Help” section.
  3. 3 If you have an account you can follow your ticket and our replies from “Support” in your account, and you get a notification and email on every reply.